JOSP End User
In the JOSP EcoSystem everybody that interact with an JOSP Object is an End User.
Some end users interact with object physically other digitally.
Depending on the solution there can be different types of users.
Each user types is defined as a role.
In a simple IoT Solution like the Monitor and control of a smart light, we can identify only one user's role: the end user that would control the smart lamp physically (via a wall switch) and digitally (via a mobile app). In a more complex solution, like a predictive maintenance solution for industrial machines, we can identify more roles like: the operator that would control the machinery physically (via a wall switch) and digitally (via a mobile app); the plant supervisor that check the machinery status from a web dashboard, the machinery's manufacturer that analyze machinery usage, and so on...
When we design an IoT Solution, we must identify all user's roles and how those users will interact with our solution (physically on objects, or digitally via mobile app, or website...)
It is quite common for a user to adopt IoT solutions either by his own choice or because he is obliged by the employer.
In any case, the goal in using an IoT solution by an end user is to simplify their life by facilitating the performance of an activity or solving a problem.
In general, users of a IoT Solution have at least one of the following needs in common:
- Monitoring object's statuses and their values over times
Connected object's helps users to keep under control hundreds of sensors easily. Depending on what user should control, his IoT Service can show all values from object's sensors or a just a summary of those values.
The services can also allow user to set thresholds and emits alarms when the set thresholds are exceeded. - Remotely control object's or automate commands execution
Remote control opens up infinite possibilities. Users can control anything from anywhere.
Users can, for example, activate/deactivate objects or adjust their operation comfortably seated in their chair miles away. - analyse the environment where the object is, its operation or its usage
'Data are the new oil', understand user's needs, how they interact with objects but also the working context allow design IoT Services even more user-centred.
Connected objects generate tons of data every day, IoT services can collect and analyse them for the user. Collected data and analysis performed depend on service's purpose.